How To Fix Netflix Error 0013
After working hard all day long, users just need their time to enjoy their favorite TV show. For this, they lay on the couch and plan to watch some good interesting stuff on Netflix. But, what you see is not that you have expected. You see the error code "Netflix error code 0013".
Steps needed to fix the Netflix error code 0013:
When this error hits on your face, you do not have any idea what to do, and your plans of binge-watching your favorite shows are just shattered. To fix Netflix Error 0013 on the android device, you should first know the reason why this error has occurred. It occurs when there is a problem with the network connection, and the information that is stored in your device needs to be refreshed. let us have a look at the ways that you can take to troubleshoot the issue.
Ways To Fix Netflix error 0013?
Try to go to a different internet connection:
You can try to stream a video by using the cellular data on your device. If the video is playing fine, we suggest you contact your internet service provider to fix the error of Netflix.
Clear the data of Netflix app:
Sometimes the app data caches are stored in our Netflix that get corrupted and become the cause of the error. So, you need to clear the caches to Fix Netflix Error 0013. Below are the steps that you can take to clear the app cache:
- Go to the settings in your device and select the app.
- Now, go to the app manager and tap on the Netflix app.
- The last step is to choose the option "Clear data" if you want to clear the cache.
- You have to again go to the settings, then back up and then on "restore factory settings".
These steps that are mentioned above can restore the default or pre-installed app on your android device. After taking the above-mentioned steps, open the app again. We have seen that the issue is resolved after taking these steps.
Go back to the old version of Netflix:
This might sound strange, but sometimes, this can help the users to get rid of this issue. Sometimes, the current version of Netflix is not compatible with the firmware. If you want to fix Netflix Error 0013 on an Android device, then install the old version and enable "Unknown sources" under the security settings of your device.
These are the troubleshooting steps that the users can take to rectify the issue. The users can also take the help of the customer support to eradicate this issue. Well, now that you have understood the steps that can be taken, let us now see how you can prevent Netflix from updating automatically.
Preventing Netflix to update automatically:
Now that you have understood the steps that the users need to take to fix Netflix error 0013, you should avoid Netflix to update automatically to be the reason for this error again. If you do not know how to do that, do not worry, as we are here to provide you with the solution for that. Take the steps that we are mentioning below:
- The first step is to open the Google play store app and open Netflix under "My app".
- Now, you have to tap on the "More options" icon that will be three dots. Then, clear the "Automatically update" option.